Terms of Service

Last Updated: January 2025

Welcome to BridgeGaming's regulatory bridge services. These terms govern your use of our gaming license consultation and compliance facilitation services. By engaging our services, you accept these terms in full.

Service Scope and Definitions

BridgeGaming provides regulatory bridge services - we facilitate connections between gaming operators and licensing authorities across multiple jurisdictions. We are not legal counsel, and our services do not constitute legal advice. We recommend operators engage qualified legal representation alongside our consultation services.

Our services include compliance assessment, application preparation support, jurisdiction selection guidance, and regulatory authority liaison. We do not guarantee specific outcomes or approval timelines, though our historical 95% approval rate reflects our expertise.

Client Obligations

Clients must provide accurate, complete information about their operations, ownership structure, and business model. Misrepresentation or omission of material facts can result in immediate service termination without refund.

You remain responsible for:

• Final review and accuracy of all submitted documentation
• Direct communication with regulatory authorities when required
• Meeting all jurisdictional requirements and deadlines
• Maintaining compliance throughout the licensing process

Fees and Payment Terms

Service fees are quoted per engagement and typically structured in milestone-based payments. Initial consultation fees are non-refundable. Project fees become non-refundable once we begin substantive work with regulatory authorities on your behalf.

Third-party costs (application fees, background checks, legal translations) are billed separately at actual cost plus 10% administrative fee.

Confidentiality and Data Use

We maintain strict confidentiality regarding your business information and application details. Client data is stored securely and shared only with relevant regulatory authorities as required for your application.

We may use anonymized case studies and aggregate statistics in our marketing materials, but never with identifying details without explicit written consent.

Service Limitations

BridgeGaming cannot and does not:

• Guarantee regulatory approval or specific timelines
• Influence regulatory decisions through improper means
• Provide legal, tax, or financial advice (consult licensed professionals)
• Assume liability for regulatory authority decisions or delays

Termination

Either party may terminate services with 30 days written notice. Upon termination, clients receive all work completed to date and remain responsible for fees for services rendered.

We reserve the right to terminate immediately if we discover material misrepresentation or if continuing the engagement would compromise our regulatory relationships.

Dispute Resolution

Disputes are resolved through binding arbitration in Malta under UNCITRAL rules. Both parties waive rights to class action proceedings.

Contact

Questions about these terms? Contact our compliance team at [email protected]. We respond within 48 business hours.

These terms are governed by Maltese law. For jurisdiction-specific service terms, refer to your signed engagement letter.