Privacy Policy

Last Updated: January 2025

BridgeGaming ("we," "our," or "us") takes your privacy seriously. This policy explains how we collect, use, and protect your information when you use our gaming license intermediary services.

Information We Collect

When you work with us on licensing applications, we collect:

  • Business Information: Company name, registration details, ownership structure, financial statements
  • Contact Data: Names, email addresses, phone numbers of key personnel
  • Technical Details: Gaming platform specifications, software provider information, operational plans
  • Compliance Documents: KYC materials, source of funds documentation, regulatory history

We collect this information directly from you during consultation intake and through our secure client portal.

How We Use Your Information

Your data serves specific purposes:

  • Preparing and submitting gaming license applications to regulatory authorities
  • Conducting due diligence and compliance assessments
  • Communicating about your application status and regulatory requirements
  • Maintaining records as required by gaming authorities (typically 7-10 years)
  • Improving our regulatory bridge services

We do not sell, rent, or share your information with third parties except when required for licensing purposes (submitting to gaming authorities) or when legally obligated.

Data Security Measures

Given the sensitive nature of licensing documentation, we implement:

  • 256-bit SSL encryption for all data transmission
  • Secure, password-protected client portals with two-factor authentication
  • Limited access protocols (only assigned compliance specialists handle your files)
  • Regular security audits and penetration testing
  • Encrypted backup systems with 30-day retention

Our team signs confidentiality agreements, and we maintain professional liability insurance covering data breaches.

Your Rights

You have the right to:

  • Access copies of your information we hold
  • Request corrections to inaccurate data
  • Ask about our data retention practices
  • Withdraw consent (note: this may affect our ability to complete your licensing application)

However, we cannot delete records required by gaming authorities during mandatory retention periods.

Cookies and Website Tracking

Our website uses essential cookies for functionality (login sessions, form data). We use Google Analytics for traffic analysis but have IP anonymization enabled. No advertising cookies.

Third-Party Services

We work with trusted partners:

  • Cloud hosting providers (AWS, certified for financial data)
  • Email services (encrypted communication platforms)
  • Payment processors (PCI-DSS compliant)

All vendors sign data processing agreements and meet our security standards.

International Data Transfers

Gaming licensing is international. Your data may be transferred to jurisdictions where you're applying (Malta, Curacao, Gibraltar, etc.). We ensure adequate protection through standard contractual clauses.

Changes to This Policy

We update this policy as regulations evolve. Significant changes trigger email notifications to active clients. Check this page periodically for updates.

Contact Us

Questions about privacy practices? Reach our Data Protection Officer:

Email: [email protected]
Mail: BridgeGaming Regulatory Services, Data Protection Officer, [Address]

We respond to privacy inquiries within 5 business days.